Terms and Conditions.

We, at Ceramica/Pets are Best despatch worldwide.

Carriage charges are over and above the costs of goods   Carriage costs are added on once you have reached the check out stage of your shopping.

We endevour to despatch goods within 3 working days.

You have a right to return goods if -

a) You find them not to be as described.

b) They have been damaged in transit.- Proof of this must be supplied.  (Suggest a photograph via email would speed up the settlement process.)  A replacement shall be forwarded thereafter.

c)  The wrong item was despatched. 

We accept returns within 7 working days.  A total refund shall be given minus postage costs.

Prices are subject to change without prior notice.

We, Ceramica/Pets are Best, have the right to decline service to any company or consumer.